CASE STUDY

The Seamless Relationship Between Door County Medical Center and PayMedix Enables the Center to Focus on Caring for their Patients

Overview

Door County Medical Center provides expert care, with more than 175 physicians serving on the medical staff. By collaborating with other local organizations, they can assure that the health of the community is supported and continue to be a quality place to live, work and play.

The Problem

Before partnering with PayMedix, Door County Medical Center handled the benefits process and payment collection internally. They sought a partner to manage bundled rates, billing, and financing, allowing them to concentrate on patient care.

The Solution

The HPS/PayMedix solution is clear, comprehensive, and designed with a patient-first approach; PayMedix eliminates the financial friction between providers and patients and offers credit for all employees and all in-network charges. PayMedix also offers the SuperEOB, where patients get one consolidated monthly statement listing all services from all providers and guarantees payments to providers.

Provider Benefits:

  • PayMedix eliminates EFT fees, virtual card fees, remittance advice fees, paper check processing fees, banking fees and credit card fees
  • Providers don’t have to pursue members for payments, eliminating expenses associated with billing, collections, and the costs incurred from delayed payments
  • Non-Recourse Financing for Providers – Guaranteed Payment

Since 2006

Door County Medical Center has been partnering with HPS/PayMedix

4%

is the percentage that PayMedix increased Door County Medical Center net cash yield of allowed charges in 2023

$2.2M

is what HPS/PayMedix has paid in patient out-of-pocket dollars for members receiving care at Door County Medical Center

The Result

Since partnering with HPS/PayMedix in 2006, Door County Medical Center has significantly improved patient/provider relationships. Even while navigating a merger, the organization has consistently benefited from the seamless experience provided by HPS/PayMedix.

HPS/PayMedix has paid $2.2 million in patient out-of-pocket dollars for members receiving care at Door County Medical Center. With guaranteed payments from HPS/PayMedix’s Single Payment SystemTM, Door County Medical Center is freed from the burden of chasing payments from patients, allowing them to pay vendors on time and focus on their mission: delivering excellent medical care and service. HPS/PayMedix provides a patient-focused experience, removing any potential negative billing experiences and offering financing, while still getting paid upfront. We increased their net cash yield by 4% of allowed charges in 2023.