Introducing myPayMedix: Our Updated Member Portal
We’re excited to officially share the launch of myPayMedix, our new member portal. This milestone release simplifies healthcare payment management for PayMedix members and enhances the overall experience by providing convenience and flexibility. It also sets the stage for exciting updates coming throughout 2025.
What to Expect
Beginning April 15, PayMedix members will be automatically redirected from the previous Online Access portal to myPayMedix. Logging in will feel familiar, and current members will use their existing credentials to access their accounts.
If members have any questions, our Customer Care team is available to assist at: 888-477-7968.
With myPayMedix, members can:
- Manage their PayMedix account
- Access SuperEOBs and view in-network medical claims details
- Pay bills and store payment methods
- Choose their preferred language: English or Spanish
Compliance for National Delivery
myPayMedix is built to meet the needs of national medical networks, health plans, and their members with key protections in place:
- HIPAA compliant
- SOC 2® compliant
- Full compliance with privacy laws across all 50 states
The launch of myPayMedix is part of our continued commitment to simplifying the healthcare financial experience for members across the country. With this platform in place, we can accelerate the delivery of meaningful features and functionality that align with the needs of our members and partners. Stay tuned for more advancements in 2025.
